FAQs

What should I wear to my physical therapy appointment?

  • Any comfortable clothing that allows you to move freely

  • Running or walking shoes worn most frequently

What do I need for a Telehealth appointment?

  • Computer with internet connection OR

  • Phone with cell phone service

  • All Telehealth sessions are confidential and HIPPA compliant to keep you and your information safe and protected

Why should I see a cash-based physical therapist?

  • High value, person-centered care that is non compromised by an entity that doesn’t know you or your story

  • Direct, one-on-one appointments with your physical therapist every session

  • Increased time per dollar spent with your physical therapist over the course of care

  • Increased autonomy and power over what and how we complete each session

  • Improved freedom to address multiple concerns during one course of care

  • Reduced overall sessions needed per plan of care for reasons as listed above

  • Reduced provider burnout that plagues many healthcare workers when obligated to insurance rules/regulations

  • Your health is a WORTHY investment

Can I send a receipt for reimbursement to my insurance company?

  • It depends on your insurance and specific plan, but, Yes! Many insurances accept a “superbill” for self claims from out-of-network providers and may reimburse you directly. You can call your insurance company or visit their website to inquire about “out-of-network physical therapy services” for more information. If you would like a superbill, please let me know.

  • Medicare Beneficiaries - Endurance Physical Therapy has No Relationship with Medicare and therefore we can only accept medicare beneficiaries (thanks to nuanced laws and regulations) when a patient does not want Medicare to be billed for any PT services. This request must be done upfront and on their own free will.

Can I use my HSA/FSA?

  • Yes!

Do I need a referral?

  • No. The state of Washington allows people to refer themselves to physical therapy. If you will be submitting a superbill of our sessions to your insurance company, they may require you to have a referral from an approved healthcare provider.